Skip to content

Panel issues

OPcache

When OPcache settings are too aggressive, it can happen that responses are not updated, for example resulting in changes in the Panel not being updated (e.g the user language or the display language).

Adding this line in the .htaccess has helped users fixing this issue:

php_value opcache.revalidate_freq 0

Panel Error Messages

"The JSON response from the API could not be parsed. Please check your API connection."

When this error occurs, check with your hosting provider if HTTP PATCH requests are disabled.

Fields not saving

Check your console for a PATCH request error. This can appear when PATCH requests are blocked by amod_security` rule on the server.

Fields randomly not saving, random logouts…

If you randomly can't save pages, are randomly logged out or cannot log out without refreshing the browser, try disabling your browser's cache.

Field content saving but not updating in Panel

Check if you have are sending Cache-Control headers or have set Expires HTTP headers in the mod_expires module in your .htaccess/server configuration.