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Privacy Policy

Who we are

The company behind Kirby CMS and the responsible data controller for this website is the Bastian Allgeier GmbH.

Bastian Allgeier GmbH
Böhmer Weg 22
69151 Neckargemünd
Germany
Email: support@getkirby.com

You can contact us any time via email or the postal address above, if you have questions about our privacy policy.

How we collect data

This is an overview of how we handle your personal data. Please see the sections below for further details.

On this website

https://getkirby.com

We don't collect any personal data on our website except server logs. We use the following third parties to improve our website performance:

  • KeyCDN:
    To speed up access to our site across the globe and to minify our images
  • Algolia:
    To provide a really good search experience for our site and docs

Read more ›

Personal Demo

The Personal Demo you can access from the Try page stores a shortened hash of your IP address to protect against XSS attacks and to prevent the creation of too many demo instances per user.

Other personal data except server logs is not collected by the Personal Demo.

Read more ›

Shop

https://getkirby.com/buy

Our shop is provided by Paddle. They collect the data about your purchases.

Read more ›

Forum

https://forum.getkirby.com

Our support forum is provided by Discourse. Your personal data in the forum is collected on their servers.

Read more ›

Newsletter

https://getkirby.com/#kosmos

If you sign up to our newsletter, your data is being collected by our Australian newsletter service Campaign Monitor.

Read more ›

Your rights

GDPR is all about your rights as users and we think this is great! You can exercise your rights by sending us an email at support@getkirby.com.

You can access information on all data stored about you

Contact us and we will provide you with all information on data we have about you.

You have the right to be ‘forgotten’ by us

Let us know and we will delete all your personal data that we store.

You have the right to correct any personal data stored about you

If there's any personal data about you that should be corrected by us, please let us know.

If you signed up to our forum or subscribed to our Kosmos newsletter you can always delete your forum account or unsubscribe from the newsletter at any time. You can do this on your own on the forum or with the unsubscribe button in our newsletters. But we are also happy to do this for you, if you want. Just let us know.

You have the right to port your data to another service

We will give you a copy of your data in a plain text format so that you can provide it to another service.

You have the right to file a complaint regarding our use of your data

Please tell us first, so we have a chance to address your concerns. If we fail in this, you can address any complaint to your national data protection authorities.

Website

Cookies

Our website does not set any cookies by default. Cookies are only set by the shop when visiting the "Buy" page or when using an affiliate link to visit our website.

Analytics and tracking

We do not use any trackers, social media buttons or analytics services on our website.

TLS encryption

This site uses TLS encryption for security reasons and to protect the transmission of confidential data. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and when the lock icon is displayed in your browser's address bar.

If TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Hosting

The server for our website is provided by

Linode LLC
249 Arch Street
Philadelphia, Pennsylvania 19106
USA

Linode complies with GDPR. The server is located in their data center in Frankfurt, Germany. You can find their privacy policy here: https://www.linode.com/privacy

Server log files

We automatically collect and store information that your browser transmits to us in "server log files" on our Linode server. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Third-party services

We use the following third-party services to improve the performance and usability of our site:

KeyCDN

We use a content delivery network to provide faster access to our CSS, JavaScript, images and font files from anywhere around the world. Our CDN is provided by:

proinity LLC (KeyCDN)
Ruemikerstrasse 60
CH-8409 Winterthur
Switzerland

KeyCDN complies with GDPR. You can find their privacy policy here: https://www.keycdn.com/privacy

Algolia

Our site-wide search is running on a third-party search service. We index only the content that is already publicly available on our site in order to make it searchable for you. The search is provided by:

Algolia SAS
55 Rue d’Amsterdam
75008 Paris
France

Algolia complies with GDRP. You can find their privacy policy here: https://www.algolia.com/security

Personal Demo

Cookies

Like any Kirby website, the demo instances set a session cookie when you log in to the Panel.

You can read more about this in our privacy guide.

IP address

Our demo manager software at https://trykirby.com temporarily stores the IP address of the user who created the demo instance. We need it to protect against XSS attacks and to prevent the creation of too many demo instances per user.

Because the IP address is stored as a shortened hash only, we cannot convert it back to the actual IP address.

Analytics and tracking

We do not use any trackers in the Personal Demo.

TLS encryption

Like with our website, connections to the Personal Demo are always encrypted with TLS. See the section on our website's TLS encryption for more details.

Hosting

The server for the Personal Demo is provided by

Linode LLC
249 Arch Street
Philadelphia, Pennsylvania 19106
USA

Linode complies with GDPR. The server is located in their data center in Frankfurt, Germany. You can find their privacy policy here: https://www.linode.com/privacy

Server log files

We automatically collect and store information that your browser transmits to us in "server log files" on our Linode server. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address
  • PHP errors that may occur in the demo

This data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Shop

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Paddle.com
340 S Lemon Avenue
Los Angeles, California 91789
USA

Paddle complies with GDPR. You need to agree to their terms of service and privacy policy whenever you buy a license. We don't store your purchasing data or history anywhere else. You can find Paddle's privacy policy here: https://paddle.com/privacy/

Support Forum

Our support forum is running on an open-source forum software called Discourse and the hosting is provided by the company behind the forum software: https://www.discourse.org/

The hosted Discourse forum is GDPR compliant. You can find the privacy policy of Discourse here: https://meta.discourse.org/privacy

Newsletter

You can sign up to our monthly Kirby Kosmos Newsletter to receive updates about Kirby, plugins, themes and other news around Kirby and the web. We never sign you up automatically. You have to use the sign up form on our website and confirm your subscription with the double-opt in process. To sign up we require and verify your email address and you can provide an optional name.

All subscriber data is collected by our Australian newsletter service CampaignMonitor:

Campaign Monitor Pty Ltd
404/3-5 Stapleton Ave
Sutherland NSW 2232
Sydney
Australia

CampaignMonitor is offering extensive analytics tools to check if newsletters have been opened and links have been clicked. We only use those analytics to check how interesting and relevant our newsletters are for the entire list of subscribers over time. We never use them to analyze individual subscribers.

You can unsubscribe from our newsletter at any time. This can be done by using the unsubscribe link in every newsletter or by sending an email to support@getkirby.com and we will handle it for you.

CampaignMonitor complies with GDRP. You can find our more about their privacy policy on their site: https://www.campaignmonitor.com/policies/#privacy-policy

Your Kirby installation

On your own Kirby-powered websites, you or your clients are their own data controllers and fully responsible for complying with applicable privacy legislation. While Kirby is designed with privacy in mind, there are some situations in which user privacy might be affected. Head over to our privacy guide to learn more.

Questions & Feedback

We try to keep our privacy policy as transparent and easy to understand as possible. Please let us know if we can improve it further or if you have any other questions: support@getkirby.com

Updates

We will constantly check and update this privacy policy if necessary.
Last update: 30.07.2021