Privacy Policy
Who we are
The company behind Kirby CMS and the responsible data controller for this website is the Content Folder GmbH & Co. KG.
Content Folder GmbH & Co. KG
Böhmer Weg 22
69151 Neckargemünd
Germany
Email: support@getkirby.com
You can contact us any time via email or the postal address above, if you have questions about our privacy policy.
How we collect data
This is an overview of how we handle your personal data. Please see the sections below for further details.
On this website
We don't collect any personal data on our website except server logs. We use the following third parties to improve our website performance:
- KeyCDN:
To speed up access to our site across the globe and to minify our images - Algolia:
To provide a really good search experience for our site and docs
Personal Demo
The Personal Demo you can access from the Try page stores a shortened hash of your IP address to protect against XSS attacks and to prevent the creation of too many demo instances per user.
The demo server temporarily stores content that you enter in your demo instance. This data is completely deleted when the demo instance expires or when you delete your instance manually.
Other personal data except server logs is not collected by the Personal Demo.
Shop
Our shop is provided by Paddle. They collect the data about your purchases.
Forum
Our support forum is provided by Discourse. Your personal data in the forum is collected on their servers.
Newsletter
If you sign up to our newsletter, your data is being collected by the German newsletter service Newstroll.
Your rights
GDPR is all about your rights as users and we think this is great! You can exercise your rights by sending us an email at support@getkirby.com.
You can access information on all data stored about you
Contact us and we will provide you with all information on data we have about you.
You have the right to be ‘forgotten’ by us
Let us know and we will delete all your personal data that we store.
You have the right to correct any personal data stored about you
If there's any personal data about you that should be corrected by us, please let us know.
You have the right to withdraw your consent
If you signed up to our forum or subscribed to our Kosmos newsletter you can always delete your forum account or unsubscribe from the newsletter at any time. You can do this on your own on the forum or with the unsubscribe button in our newsletters. But we are also happy to do this for you, if you want. Just let us know.
You have the right to port your data to another service
We will give you a copy of your data in a plain text format so that you can provide it to another service.
You have the right to file a complaint regarding our use of your data
Please tell us first, so we have a chance to address your concerns. If we fail in this, you can address any complaint to your national data protection authorities.
Website
Cookies
Our website does not set any cookies by default. Cookies are only set by the shop when visiting the "Buy" page or when using an affiliate link to visit our website.
Analytics and tracking
We do not use any trackers, social media buttons or analytics services on our website.
TLS encryption
This site uses TLS encryption for security reasons and to protect the transmission of confidential data. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and when the lock icon is displayed in your browser's address bar.
If TLS encryption is activated, the data you transfer to us cannot be read by third parties.
Hosting
The server for our website is provided by
Linode LLC
249 Arch Street
Philadelphia, Pennsylvania 19106
USA
Linode complies with GDPR. The server is located in their data center in Frankfurt, Germany. You can find their privacy policy here: https://www.linode.com/privacy
Server log files
We automatically collect and store information that your browser transmits to us in "server log files" on our Linode server. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (f) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Third-party services
We use the following third-party services to improve the performance and usability of our site:
KeyCDN
We use a content delivery network to provide faster access to our CSS, JavaScript, images and font files from anywhere around the world. Our CDN is provided by:
proinity LLC (KeyCDN)
Faerberstrasse 9
8832 Wollerau
Switzerland
KeyCDN complies with GDPR. You can find their privacy policy here: https://www.keycdn.com/privacy
Algolia
Our site-wide search is running on a third-party search service. We index only the content that is already publicly available on our site in order to make it searchable for you. The search is provided by:
Algolia SAS
55 Rue d’Amsterdam
75008 Paris
France
Algolia complies with GDPR. You can find their privacy policy here: https://www.algolia.com/policies/privacy/
Personal Demo
Cookies
Like any Kirby website, the demo instances set a session cookie when you log in to the Panel.
You can read more about this in our privacy guide.
IP address
Our demo manager software at https://trykirby.com temporarily stores the IP address of the user who created the demo instance. We need it to protect against XSS attacks and to prevent the creation of too many demo instances per user.
Because the IP address is stored as a shortened hash only, we cannot convert it back to the actual IP address.
Content
The demo server temporarily stores content that you enter in your demo instance. This data is completely deleted when the demo instance expires or when you delete your instance manually.
Analytics and tracking
We do not use any trackers in the Personal Demo.
TLS encryption
Like with our website, connections to the Personal Demo are always encrypted with TLS. See the section on our website's TLS encryption for more details.
Hosting
The server for the Personal Demo is provided by
Linode LLC
249 Arch Street
Philadelphia, Pennsylvania 19106
USA
Linode complies with GDPR. The server is located in their data center in Frankfurt, Germany. You can find their privacy policy here: https://www.linode.com/privacy
Server log files
We automatically collect and store information that your browser transmits to us in "server log files" on our Linode server. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
- PHP errors that may occur in the demo
This data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (f) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Shop
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Paddle.com Market Limited
Judd House
18-29 Mora Street
London, EC1V 8BT
United Kingdom
Paddle complies with GDPR. You need to agree to their terms of service and privacy policy whenever you buy a license. We don't store your billing data or history anywhere else. You can find Paddle's privacy policy and the addresses of Paddle's EU and USA branches here: https://paddle.com/privacy/
Support Forum
Our support forum is running on an open-source forum software called Discourse and the hosting is provided by the company behind the forum software, Civilized Discourse Construction Kit, Inc. The company's EU representative is:
M. Régis Hanol
Civilized Discourse Construction Kit, Inc.
regis.hanol@discourse.org
78 Allée Primavera
Centre UBIDOCA, 15232
74370 Annecy
France
The hosted Discourse forum is GDPR compliant. You can find the privacy policy of Discourse here: https://meta.discourse.org/privacy
Newsletter
You can sign up to our monthly Kirby Kosmos newsletter to receive updates about Kirby, plugins, themes and other news around Kirby and the web. We never sign you up automatically. You have to use the sign up form on our website or during the Paddle checkout and confirm your subscription with the double-opt in process. To sign up we require and verify your email address and you can provide an optional name.
All subscriber data is collected by the German newsletter service Newstroll:
NEWSTROLL
Marco Ahrendt
Maustäle 18
72793 Pfullingen
Germany
Newstroll offers analytics tools to check if newsletters have been opened and links have been clicked. We have disabled tracking on the subscriber level and only get access to the analytics for the entire list of subscribers. We only use those analytics to check how interesting and relevant our newsletters are over time. We never use them to analyze individual subscribers.
You can unsubscribe from our newsletter at any time. This can be done by using the unsubscribe link in every newsletter or by sending an email to support@getkirby.com and we will handle it for you.
Newstroll complies with GDPR. You can find our more about their privacy policy on their site (German): https://www.newstroll.de/datenschutz/
Your Kirby installation
On your own Kirby-powered websites, you or your clients are their own data controllers and fully responsible for complying with applicable privacy legislation. While Kirby is designed with privacy in mind, there are some situations in which user privacy might be affected. Head over to our privacy guide to learn more.
Questions & Feedback
We try to keep our privacy policy as transparent and easy to understand as possible. Please let us know if we can improve it further or if you have any other questions: support@getkirby.com
Updates
We will constantly check and update this privacy policy if necessary.
Last update: March 15, 2022